We strive to manufacture quality calls. With this being said, we get that things happen in the field! All retunes are always free and we handle repairs on a case to case basis! 

For repairs, please email trevor@pacificcustomcalls.com

For retunes, please ship call to 1179 N Innovation Way, Post Falls, ID 83854

       -Include a letter with your contact information/shipping information as well as a description of what you need done with the call.